Levels of Care
For most health issues, you should start by contacting your primary care physician. But what happens when you have an urgent or emergent need? Getting injured or developing an illness can be stressful and with so many care options available these days, knowing where to go to get the appropriate level of care can be a challenge.
That’s why we’ve developed the guide below to help you assess your health needs so you can choose the right location to receive your care.
Which Level of Care is Right for Me?
Let us know you're on your way!
Access Find Care Now through the MyChart patient portal to view emergency room wait times and check-in to a Saint Agnes' Emergency Room or Urgent Care so we can prepare for your arrival.
I'm On My Way
Emergency Care
If you have an emergent or life-threating situation, call 9-1-1 or get to the nearest Emergency Department as quickly as possible. Symptoms or conditions that warrant a visit to the ED include:
- Broken bones
- Chest pain or pressure
- Difficulty breathing
- Head, neck, or back injury
- Loss of limb
- Poisoning or overdose
- Seizures or convulsions
- Severe bleeding
- Unconsciousness
Urgent Care
When unexpected illness or injury strikes and you cannot wait to be seen by your primary care doctor, Urgent Care is the best alternative for treating conditions with minor to moderate symptoms, including:
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Asthma
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Breaks, sprains, strains
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Cuts, abrasions, bruises
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Concussion
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Diarrhea
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Ear pain
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Flu-like symptoms
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Headache, migraine
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Kidney stones
Virtual Urgent Care
Care when you need it, the way you want it. Saint Agnes now offers virtual urgent care options to help patients who need to stay home. Similar to Urgent Care, this is the best option to treat symptoms like:
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Allergies
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Cold Sores
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Cough, colds & upper respiratory infections
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Insect bites
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Sinus congestion & infection
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Skin conditions and rashes
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Sunburn
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Urinary tract infection
Ortho On Demand
Patients can access orthopaedic and sports medicine specialists through Ortho On Demand—a walk-in clinic focused on treating orthopaedic and musculoskeletal injuries such as:
- Back pain
- Broken bones
- Concussion
- Fractures
- Joint pain
- Mild to severe arthritis
- Muscle strains or tears
- Muscle tightness
- Sprains
Need a Primary Care Provider?
Establish with Saint Agnes Care!
Primary care providers (PCPs) help you manage your health and can provide personalized, preventive care. If you need a PCP, view our Saint Agnes Care providers and start your journey to better health.
View Our Providers